Refund policy

Refund & Return Policy

At Kenny Kinetics, every product is made to order and carefully inspected before it leaves our studio. Because each item is individually manufactured, we generally do not accept returns or exchanges.

We encourage customers to review product descriptions, photos, and dimensions carefully before placing an order.

If Your Item Arrives Damaged or Defective

Your satisfaction is important to us. If your order arrives damaged or you believe there is a manufacturing defect, please contact us within 7 days of delivery.

To help us resolve the issue as quickly as possible, please include:

Your order number
A brief description of the issue
Clear photos or a short video showing the problem

Once we’ve reviewed the information, we’ll determine the appropriate resolution, which may include a replacement, store credit, or a refund.

Non-Returnable Items

Because our products are made to order and are intended for personal use, we cannot accept returns or issue refunds for:

Change of mind
Buyer preference
Normal cosmetic variations inherent to the 3D printing process
Items that have been damaged through misuse, modification, or accidental damage after delivery

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Refund policy